Doubletree By Hilton Grand Key Resort, Key West ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

3990 S. Roosevelt Blvd, Key West, Florida, United States, 33040

DoubleTree By Hilton Grand Key Resort, a 4-star Key West hotel, features a zero-entry pool and offers free shuttle service to historic Old Town and the local airport. This family-friendly resort provides amenities such as complimentary WiFi and a business center.

Rooms & Amenities

DoubleTree By Hilton Grand Key Resort features guestrooms equipped with premium bedding, laptop-compatible safes, air conditioning, and complimentary WiFi. Select rooms include private balconies and additional living space.

Dining

Dining options include Palm Haven Restaurant, offering fresh seafood and regional delicacies, and poolside refreshments at Gumbo Limbo Tiki Bar. Room service is also available for added convenience.

Leisure & Activities

Leisure facilities at the resort include a swimming pool with a sun terrace, kids' club, and fitness center. Guests can enjoy beach activities at the DoubleTree Beach Club located at Smathers Beach.

Services & Facilities

The property offers event spaces suitable for up to 300 guests and provides complimentary parking and an airport shuttle service. Concierge services and daily resort charge includes internet access and water bottles.

“This hotel is nestled in a beautiful area, perfect for a serene getaway while still being close to local attractions.”view full review

View resort on map

“A wonderful stay with excellent amenities and service!” view full review

Check-in/Check-out

from 16:00-23:00

until 11 am

Amenities

Paid Public parking is possible on site.

Wireless internet is available in public areas for additional charge.

Other information

The hotel offers a full breakfast at the price of US$18.95 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are allowed on request.

Year renovated:2007

Number of floors:4

Number of rooms:216

Former name

doubletree resort by hilton grand key - key west

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Bath Tub Hearing Accessible or Non-Smoking

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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King Room Non-Smoking

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Deluxe Double Room Two Double Beds

Max:

4 persons

305 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Key West 2.1 mi

Airports

Key West International (EYW) 1.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Sleep Like a Dream

The bed in my room was incredibly comfortable, with soft linens and plush pillows that made it easy to drift off to sleep after a long day of exploring. I truly appreciated the quality of my night's sleep.

Emily Carter. USA, 2024-02-15Read full review on

Delicious On-Site Meals

The hotel restaurant offered a fantastic variety of breakfast options. I especially loved the fresh fruit and made-to-order omelets that kick-started my day perfectly.

Mark Smithson. Canada, 2024-05-21Read full review on

Fun by the Pool

I had a great time relaxing by the pool. The warm temperature and excellent design created a perfect oasis for unwinding after a busy day. I even enjoyed a few drinks from the bar without leaving my seat!

Sarah Johnson. Australia, 2024-08-10Read full review on

Convenient Shuttle Service

The scheduled shuttle to downtown was incredibly convenient and made it easy to explore the city without the hassle of driving. I appreciated the punctuality and comfort of the rides.

James Thompson. New Zealand, 2024-11-03Read full review on

What’s included

General

No smoking on site
Paid Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Services

Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

3990 S. Roosevelt Blvd, Key West, Florida, United States, 33040

Map view

3990 S. Roosevelt Blvd, Key West, Florida, United States, 33040

City landmarks

Museum

Fort East Martello Museum

1.2 mi

Beach

Smathers Beach

1.5 mi

Island

Cow Key Channel

2000 ft

Botanical Garden

Key West Tropical Forest and Botanical Garden

5200 ft

Cow Key

3400 ft

6810 Front St

Collections Key West

1.1 mi

Cozumel Park

3400 ft

3583 S Roosevelt Blvd

Monroe County Parks & Beaches

3400 ft

Marina

Stock Island Marina Village

2.2 mi

5450 Macdonald Ave

FYT

1.0 mi

Golf Course

Key West Golf Club

1.2 mi

2756 N Roosevelt Blvd

Kelly's Aerial Arts & Fitness

1.3 mi

Square

Mallory Square

3.5 mi

Duval Street

3.2 mi

Museum

The Ernest Hemingway Home and Museum

3.2 mi

Island

Key Haven

1.8 mi

Sigsbee Park

2.0 mi

Trumbo Point

1.9 mi

Park

Higgs Beach Dog Park

2.2 mi

Nature reserve

The Key West Nature Preserve

1.9 mi

Marina

Historic Charter Boat Row

2.1 mi

cnr South & Whitehead Sts

Southernmost Point

3.1 mi

Key West

2.1 mi

Cemetery

Key West Cemetery

2.8 mi

Nature reserve

Key West Butterfly and Nature Conservatory

3.0 mi

1707 White St

Key West AIDS Memorial

2.3 mi

Garden

West Martello Tower

2.4 mi

Boca Chica Channel

2.2 mi

Garden

Key West Garden Club

2.4 mi

Nearby

Island

Thompson Island

1900 ft

Restaurants

La Trattoria Oceanside

4700 ft

3593 S Roosevelt Blvd

Last Call Beach Bar

1.1 mi

Key West Airport

Reviews and Ratings <br />

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

Helpful shuttle service

Comfortable beds

Needs renovation

A/C issues

6.8/10

Nice

Rooms

6.6

Location

6.8

Service

7.6

Dining

6.6

4/5 based on 4052 reviews

#39 of 51 hotels in Key West based on Tripadvisor

John

United Kingdom, February 2025

6.6/10

The hotel offers spacious rooms and a good value for its location, with a convenient shuttle to nearby attractions. I appreciated the clean facilities, but the pool area fell short of expectations and the service could use improvement, especially during peak hours. Overall, while I had a decent stay, some aspects made it less than ideal.

Rooms

8.0

The rooms were spacious and well-appointed, featuring Juliet balconies. I found them to be quite comfortable, although they faced the parking lot, which was a minor drawback.

Service

6.0

The service was a mixed bag. While some staff were friendly, others seemed overwhelmed. I felt my Diamond status was overlooked at check-in, which was disappointing.

Location

7.0

The location is not right in the thick of things but not too far from Key West's action. It's convenient to have the shuttle, but I was hoping for a closer proximity to the main attractions.

Dining

7.0

Breakfast offered a decent variety and was a positive aspect of my stay. However, I felt that considering the price, it should have been included in the rate rather than an additional charge.

Facilities

5.0

Facilities were a bit lacking. The pool area was not well-maintained, with broken loungers and no staff around, which detracted from the resort feel I was expecting.

Molly

United Kingdom, December 2024

8.0/10

The hotel offers great value with spacious rooms, friendly staff, and a generous breakfast. The pool area is a highlight, but there are signs of wear and tear in the facility and some maintenance issues that need addressing. Overall, it remains a solid choice for visitors to Key West, especially considering the free shuttle service.

Rooms

8.0

The rooms are spacious and clean, which made our stay comfortable. However, some areas do feel a bit dated and could use a fresh update.

Service

9.0

The staff was exceptionally helpful and provided a wealth of information about local attractions. The shuttle service was convenient and efficient, making travel easy.

Location

7.0

While not right in the downtown area, the hotel is close enough that the free shuttle makes it easy to enjoy all that Key West has to offer.

Dining

9.0

Breakfast was ample and varied, featuring a great selection of items. It was a wonderful start to the day!

Facilities

7.0

The pool area is well-maintained and offers a relaxing environment. However, some parts of the hotel seem to be in need of repair.

Helpful shuttle service

Needs renovation

Amelia

United Kingdom, November 2024

7.4/10

I had a generally enjoyable stay at this hotel, appreciating the warm chocolate chip cookies at check-in and the relaxing pool area. The front desk staff were quite helpful, but the noise from nearby guests and the elevator was a bit bothersome at times, and I did have a small issue with ants in my room. Overall, the price felt reasonable, considering the peak week rates in Key West.

Rooms

7.0

The rooms were beautiful and comfortable, but we experienced some noise from the elevator and people in the hallways, which disrupted our sleep. Luckily, the staff helped us change rooms, which was much appreciated. I would rate the rooms a solid 7/10.

Service

8.0

The service was very kind and accommodating. The front desk staff provided a lot of useful local information, and they were quick to assist when I reported the ant issue in my room. I’d give the service an 8/10.

Location

7.0

While the hotel is not directly in the bustling center, the free hourly shuttle service made it really easy to get to downtown Key West. I'd rate the location a 7/10 for its convenience.

Dining

7.0

The breakfast was generous in variety, and for $14.99, the buffet offered a decent selection. I particularly enjoyed the chocolate chip cookies, but the dinner experience wasn’t as impressive. I’d rate dining at 7/10.

Facilities

8.0

The pool area was well-maintained and enjoyable, offering a nice relaxing spot to unwind after a fun day. This facility deserves an 8/10.

Charlie

United Kingdom, October 2024

5.6/10

I had a mixed experience at this hotel during my stay. On one hand, the service was friendly and accommodating, and I appreciated the complimentary shuttle service into town. However, the room was outdated, and I was disappointed with the state of cleanliness and some of the amenities. Overall, it felt overpriced for what was offered.

Rooms

5.0

The room was outdated and lacked soundproofing, which was a significant drawback. There was also a lack of privacy due to the balcony directly across from mine.

Service

8.0

The service was quite good; the staff was very accommodating and went out of their way to help out, which made a positive difference during my visit.

Location

6.0

The hotel is a bit out of the way, which required relying on the shuttle service to get into town, but the chance to see some local wildlife was a fun bonus.

Dining

5.0

While the breakfast buffet had potential, it felt disorganized and should ideally be included in the room price given the nightly rate.

Facilities

5.0

The amenities need some refurbishing, and I found the pool area less impressive than I anticipated, which took away from the resort feel.

Stephen

United Kingdom, September 2024

6.8/10

I had a great stay at the hotel with very comfortable beds and a fantastic shuttle service to downtown Key West. The friendly staff added to the experience, although I encountered some noise issues from the room above and a dining experience that wasn’t quite perfect. The facilities, particularly the pool area, were a highlight of the trip, but the hotel could use some updates to fully meet expectations.

Rooms

6.0

The room was spacious but the mattress felt a little worn and too soft for my liking. Unfortunately, I also experienced noise from the room above, which disrupted my sleep.

Service

7.0

The service from the staff was friendly and accommodating, which made my stay more enjoyable. However, there were some issues with the restaurant service that could use improvement.

Location

7.0

The location was a bit away from downtown Key West but the hotel provided a convenient shuttle service to get there quickly, making it manageable.

Dining

5.0

Though there were tasty options on the menu, my experience with the restaurant service during our dinner was disappointing.

Facilities

9.0

The pool area was lovely and well-maintained, providing a great atmosphere for relaxation. It was one of the highlights of my stay.